LEGAL

Privacy Policy

Last updated: 17 May 2026

This Privacy Policy explains how Zennivo Technology ("Zennivo", "we", "us") handles personal data collected through this website and through our work with clients. We aim to be straightforward about what we collect, why we collect it, and what your rights are.

Who we are

Zennivo Technology is a small studio based in the United Kingdom, founded by Victor T. We design and build websites, business systems, and practical AI tools for small and growing businesses.

For questions about this policy or your personal data, contact us at [email protected].

What we collect

Contact form submissions. When you send us a message we collect the information you provide: typically a name, email address, and the details of your enquiry.

Email correspondence. If you contact us by email we receive your email address and any information you share with us.

Technical data. Our hosting provider (Cloudflare) automatically processes standard request data such as IP address, browser type, and referring page to deliver the site and protect it from abuse. We use Cloudflare Web Analytics, which is privacy-friendly and does not use cookies or track visitors across sites.

We do not collect special-category personal data, and we do not buy personal data from third parties.

How we use your information

We use your information to reply to your enquiries, to deliver and improve the services you ask us to provide, to maintain and secure the website, and to meet legal and accounting obligations.

Legal basis (UK GDPR)

We rely on the following lawful bases: legitimate interests (responding to enquiries, running and securing the site), performance of a contract (delivering the services we have agreed with you), and legal obligation (records that law requires us to keep).

Sharing and processors

We do not sell your personal data. We share data only with trusted service providers who help us run the business: our hosting and security provider (Cloudflare), our email provider (Google, for [email protected]), and other tools strictly necessary for a project we are delivering for you.

Some of these providers may process data outside the United Kingdom. Where that is the case, we rely on appropriate safeguards such as standard contractual clauses or UK adequacy decisions.

How long we keep data

Enquiries: we keep enquiry messages for up to 24 months so we can follow up and keep a record of what was discussed. You can ask us to delete them sooner.

Client records: where you become a client, we keep records for as long as the engagement is active plus any period required by law for tax and accounting (typically 6 years in the UK).

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to correct it, to ask us to delete it, to restrict or object to how we use it, and to ask for a portable copy. To exercise any of these rights, email [email protected].

If you believe we have not handled your data properly, you can complain to the UK Information Commissioner's Office (ico.org.uk).

Security

We take reasonable technical and organisational steps to protect personal data: encrypted transport (HTTPS), least-privilege access, and trusted infrastructure providers. No system is perfectly secure, but we treat your information as we would want our own to be treated.

Children

This website is not intended for children under 13, and we do not knowingly collect personal data from them.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page. Continued use of the site after a change indicates acceptance of the updated policy.

Contact

Questions, requests, or complaints about your personal data: [email protected].